Pre-order dolls are made especially for you after you order, so they will not be shipped to you right away.
The orders need to be sent to the casting company, then the dolls are made and shipped to me. I must inspect and assemble the dolls, and then they will be shipped to you. So please allow at least 5 months to receive your doll after the pre-order ends.
I will post updates on the order's progress throughout this time, so please check the Recent News section or my social media! You will be notified when your doll is ready to be shipped to you as well.
Layaway is available for all orders over $100. (If you choose a layaway option on smaller orders, I will send you an invoice for the full amount). You can choose between 3 options: 2 payments, 3 payments, or 4 payments.
Please check out the Layaway Info page for all the details on Layaway payments!
I use the US Postal Service for shipping. Available shipping rates are calculated for you during checkout, and you can choose which method you want.
International shipping can be extremely expensive, especially if you want Express (EMS) shipping. I recommend Priority shipping for both US and international customers. It is much less expensive, but still safe and reliable in my experience.
Please note that Summerbird BJD is not responsible for any additional customs charges that might occur with international shipping. If you live in a country that commonly charges customs fees, please anticipate these possible costs when buying a doll.
I do not mark packages as gifts or under-declare the price of items on customs forms.
If you still have any questions or concerns, please feel free to contact me.