- Product Details
- Ordering Info
For the first Viola preorder, I'm offering 10 custom faceup slots (for Viola heads ordered during the preorder only). You can specify exactly what kind of makeup you want your Viola to have!
If you'd like me to paint your Viola so that she has a faceup when she arrives to you, please fill out the form above and add the Custom Faceup item to the same cart with your Viola order.
You can see some examples of faceups I have done on some of my own (amateur castings) of the Viola head in the product pictures above. You are welcome to ask for similar faceups to these examples, or come up with something completely different. You can also check out more of my faceup work on my Flickr or Tumblr pages.
Please note, I have my own style of painting and therefore I can't do certain things.
I will not:
- Copy other artist's faceups (inspirational pictures are fine, but I won't try to duplicate someone else's work)
- Do certain styles of makeup - no gore or super heavy makeup (extreme decora or ganguro style makeup, for example)
Please also keep in mind that my faceups aren't perfect, but I will try my best to create a faceup that meets your specifications.
Custom Faceup Process
Once your doll arrives to me from the casting company, I will start working on faceups.
I will send progress photos for your approval to the preferred contact address listed in the form above. I will wait to move ahead with the faceup until I get approval from you.
I will send a progress picture once when I am finished blocking out major elements with pastels (shape of eyebrows, blush, etc.) and once before I give the face a final seal. I can modify major shapes only at the first stage. I can make additions (making things bigger/darker) at either stage.
If the finished faceup I create is completely unsatisfactory, I will redo the faceup ONCE, but you must be more detailed about what you want. If you are still not satisfied with the faceup, I will wipe it, refund the cost of the faceup, and send the doll to you blank.
Pre-order dolls are made especially for you after you order, so they will not be shipped to you right away.
The orders need to be sent to the casting company, then the dolls are made and shipped to me. I must inspect and assemble the dolls, and then they will be shipped to you. So please allow at least 3 months to receive your doll after the pre-order ends.
I will post updates on the order's progress throughout this time, so please check the Recent News section or my social media! You will be notified when your doll is ready to be shipped to you as well.
Layaway is available for all orders over $100. (If you choose a layaway option on smaller orders, I will send you an invoice for the full amount). You can choose between 3 options: 2 payments, 3 payments, or 4 payments.
Please check out the Layaway Info page for all the details on Layaway payments!
I use the US Postal Service for shipping. Available shipping rates are calculated for you during checkout, and you can choose which method you want.
International shipping can be extremely expensive, especially if you want Express (EMS) shipping. I recommend Priority shipping for both US and international customers. It is much less expensive, but still safe and reliable in my experience.
Please note that Summerbird BJD is not responsible for any additional customs charges that might occur with international shipping. If you live in a country that commonly charges customs fees, please anticipate these possible costs when buying a doll.
I do not mark packages as gifts or under-declare the price of items on customs forms.
If you still have any questions or concerns, please feel free to contact me.